J.D. Power: Auto Quality Is Getting Better
Jaguar, Porsche and Cadillac posted the biggest improvements in new-vehicle quality for the 2012 model year, while the Mini, Chrysler, Mercedes-Benz, Ford and Subaru brands fell back in a year that saw overall industry quality advance nearly 5 percent, J.D. Power and Associates said today.
Automotive News reported Lexus topped J.D. Power's 2012 U.S. Initial Quality Study for the second year in a row with 73 problems reported per 100 models tracked, the same as in 2011.
Toyota Motor Corp.'s luxury division was followed by the Jaguar, Porsche, Cadillac, Honda, Acura, Infiniti, Toyota, Mercedes-Benz and BMW brands.
Automakers scored the biggest improvement in quality since 2009 and sliced the average number of problems reported per 100 vehicles to 102 from 107 in 2011, Power said.